AnyTech365 is recruiting for its office in Casablanca a Dutch IT Support Agent 💻, specializing in cybersecurity and tech support. At AnyTech365, you'll enjoy a challenging and fulfilling role, working in a dynamic environment with opportunities for career growth and development.
WHAT WILL YOUR RESPONSIBILITIES BE:
Working closely with our sales agents post sales of our products and services to deliver the customer a pc or device scan, cleaning, set up, etc.
Helping and supporting customers through calls and electronic requests.
Conducting remote device cleaning, optimization and configuration through customer service.
Adapting to changing information within the support department and the organization.
Utilizing best practices to deliver excellent customer service and resolve issues efficiently.
Recording and documenting customer issues accurately.
WHAT YOU GET IN RETURN:
Permanent contract with 6 months of probation period.
Salary of 12 500 DH NET monthly + quarter performance bonus + commissions.
Be part of one of the world's best support and security companies, making a meaningful impact in the industry.
Career development opportunity: Our projects are dynamic and growing, providing a platform for you to achieve your professional goals and accomplishments.
Native level of Dutch.
Previous IT/tech support experience/ proven high technical knowledge.
Excellent communication and social skills.
Passionate about technology.
Flexible, supportive, encouraging, and willing to listen, learn, and improve together.
High level of English or Spanish proficiency.
WHAT DOES IT MEAN TO BE AN #AnyTechie?
Embrace new experiences and opportunities: We are a multicultural company with more than 25 nationalities in our offices. Respect and interest for other cultures are at the heart of our organization's development.
Exhibit a proactive attitude: We value a "can do" mindset and enthusiasm for learning new things.
Be passionate about technology: As an IT company, we encourage our employees to feel comfortable working with all aspects of technology.
Take responsibility for your work: Our managers and directors are here to support you and help you achieve your goals.
We are ready to hire the right candidate(s) immediately, so don't wait! Apply now and seize this exciting opportunity to join our team of #AnyTechies.